Contact information
Pedont Contact Information Policy
Last Updated: October 2, 2026
At Pedont, we are committed to providing excellent customer service and making it easy for our customers to contact us. This Contact Information Policy explains how you can reach Pedont regarding our products, orders, services, and other questions.
1. Pedont Contact Information
Pedont
8171 US Highway 431, Suite E PMB 1005
Albertville, AL 35950
USA
Email: hello@pedont.com
Phone: +1 786-985-5770
Website: www.pedont.com
2. Customer Service
Customers may contact Pedont regarding:
- Product information
- Order status
- Shipping and delivery
- Returns and exchanges
- Refunds
- Damaged or defective products
- Payments
- Account questions
- Website issues
- General questions or concerns
When contacting us about an order, please provide your order number whenever possible.
3. Email Support
For customer service and general inquiries, please contact us at:
We will make reasonable efforts to respond to email inquiries within 1–2 business days.
Response times may be longer during weekends, holidays, promotional periods, or periods of high customer volume.
4. Phone Support
You may contact Pedont by phone at:
+1 786-985-5770
If we are unable to answer your call, please leave a voicemail with your name, telephone number, order number if applicable, and a brief description of your question or concern.
5. Information to Include When Contacting Us
To help us respond efficiently, please include the following information when applicable:
- Full name
- Order number
- Email address used for your order
- Phone number
- Description of your question or concern
- Photos or other supporting information, if relevant
Please do not send passwords, full payment-card numbers, or other highly sensitive information by email or voicemail.
6. Business Address
Our business mailing address is:
Pedont
8171 US Highway 431, Suite E PMB 1005
Albertville, AL 35950
USA
Important: Please do not send product returns to this address unless Pedont has specifically instructed you to do so. Return instructions may vary depending on the order and the reason for the return.
7. Privacy
Any personal information you provide when contacting Pedont will be handled in accordance with our Privacy Policy and applicable law.
For your security, please do not provide sensitive information unless it is specifically requested through an appropriate and secure process.
8. Response Times
Pedont will make reasonable efforts to respond to customer inquiries promptly. However, response times are estimates and are not guaranteed.
Some inquiries may require additional time to investigate, particularly questions involving orders, payments, shipping carriers, returns, refunds, or third-party service providers.
9. Changes to Contact Information
Pedont may update its contact information from time to time. The most current contact information will be published on the Pedont website.
10. Contact Us
If you have any questions regarding this Contact Information Policy or need assistance with a Pedont product or order, please contact us:
Pedont
8171 US Highway 431, Suite E PMB 1005
Albertville, AL 35950
USA
Email: hello@pedont.com
Phone: +1 786-985-5770
Website: www.pedont.com
Thank you for choosing Pedont. We appreciate your business and look forward to assisting you.